Terms of service
Terms of Service
Overview
This website is operated by Mossy meadows sweets & treats. Throughout the site, the terms “we”, “us”, and “our” refer to mossy meadows sweets & treats. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
By accessing our website or purchasing our products, you agree to these terms, including any additional policies referenced herein.
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Products & Availability
All of our chocolates, sweets, and treats are handcrafted in small batches. Because of the artisan nature of our products, availability may be limited and items may sell out.
We reserve the right to modify or discontinue products at any time without notice.
Product photos are representative but may vary slightly in appearance due to the handmade process.
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Food Safety & Cottage Food Notice
Our products are produced in a home kitchen that is not inspected by the Department of State Health Services, in accordance with Texas Cottage Food Law.
Products may contain or come into contact with common allergens including but not limited to:
- Milk
- Wheat
- Soy
- Peanuts
- Tree nuts
- Eggs
Customers with severe allergies should exercise caution before purchasing or consuming our products.
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Shipping & Delivery
Once orders are shipped, delivery times are determined by the shipping carrier. We are not responsible for delays caused by shipping carriers, weather, or circumstances outside our control.
Chocolate products are sensitive to heat. While we take precautions during packaging, we cannot guarantee products will not melt during transit.
Customers assume responsibility for selecting appropriate shipping methods based on their local weather conditions.
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Returns & Refunds
Due to the perishable nature of food products, all sales are final.
If your order arrives damaged or incorrect, you must contact us within 24 hours of delivery with photos of the product and packaging so we can evaluate the issue.
At our discretion, we may offer a replacement, store credit, or refund.
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Accuracy of Information
We strive to ensure that product descriptions, pricing, and availability are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
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Limitation of Liability
[Your Business Name] shall not be liable for any damages arising from the use or consumption of our products beyond the purchase price of the item.
Customers are responsible for proper storage of products after delivery.
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Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to this page.
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Contact Information
For questions about these Terms of Service, please contact us at:
Mossymeadows1231@gmail.com
Mossy meadows sweets & treats